Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed a site worth covering? This page covers the ways to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and a real person will read your message — we don't rely on automated replies to stand in for an actual answer. Include a short summary of what your message is about so we can route it to the right person and get back to you faster.
We aim to reply within a few working days. During busier periods it can take a little longer, and we appreciate the patience.
What You Can Get in Touch About
- Questions about our reviews or rankings — If you want more detail on how we rate a site like BetPanda, CoinPoker Casino or any other name on our list, or how a particular bonus or withdrawal limit works, ask and we'll clarify.
- Corrections — Crypto casino terms, bonus structures and licensing details change. If something you find on the site looks out of date — a wagering requirement, a supported coin, a licence status — tell us so we can check it and update the page.
- Site suggestions — If there's a crypto casino you think we should be looking at, or a topic (say, wallet setup or no-KYC verification) you'd like covered in more depth, we're glad to hear it.
- Partnership or editorial enquiries — If you represent an operator or media outlet and want to discuss working with us, introduce yourself and explain what you have in mind. Note that any commercial relationship never decides how a site is ranked here — our ratings are based on our own review process.
- Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please mention it in your message so we can point you toward the right resources. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time — you don't need to wait for a reply from us.
A Word on What We Can — and Can't — Help With
We're an independent review and comparison site, not a casino operator. We can't process deposits or withdrawals, verify your account with a specific casino, or resolve a dispute over a bonus payout — those matters need to go through the casino's own support team directly. What we can do is help you understand what a site's terms actually mean, flag anything that looks off, and point you toward information that helps you make your own call, including on pages like our trusted non-GamStop casino guide for readers outside the US comparing similar options.
We're also not able to give personal financial, legal or tax advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of offshore crypto casinos in your specific state, we'd always recommend speaking with a qualified professional rather than relying on general guidance from a comparison site.
Before You Write In
A couple of things that help us help you faster:
- Mention which page or which casino your message relates to — it saves a round of back-and-forth.
- If you're reporting a factual error, a link or screenshot of what you saw helps us verify it quickly.
- If you're under the applicable legal gambling age for your state (18 or 21, depending on jurisdiction and operator), this site and the sites we review are not intended for you, and we won't be able to assist with account or gameplay questions.
Remember, too, that crypto casinos covered on this site are offshore-licensed operators (commonly in jurisdictions like Curaçao or Anjouan) rather than sites regulated by any US authority. Their availability sits in a legal grey area for US players, and it's on each reader to check their own state's rules before signing up anywhere. If your message is about whether a specific site is available where you live, we're happy to share what we know, but we can't give you a definitive legal answer.
Our Commitment to Accuracy
We rely on reader feedback to keep our content current — bonus terms, supported coins and licensing details shift, and we'd rather correct something quickly than leave outdated information up. If anything we've published has misled you or affected your decision in any way, we genuinely want to know about it.
Thanks for taking the time to read this far. We look forward to hearing from you.